Launch Covid-19 Legal Aid App: Your Rights in Your Hands

Contactless and secure legal aid services in times of COVID-19 

In the midst of the global pandemic, access to legal information and advice can be difficult, if not impossible. To place all the relevant information and offer a range of provisions to those in need, a web-based platform for legal aid is launched as a Covid-19 response measure. The launch event took place on February 9th 2021 and it was attended by the Ambassador of the Federal Republic of Germany in Bosnia and Herzegovina, Ms. Margret Uebber, as well as the representatives of the NGO sector and other partners.   

The Legal Aid App will help citizens identify dangerous misrepresentations and remain informed on a factual basis, especially now in the time of widespread disinformation. App users can take advantage of daily updates on the laws and regulations adopted at the state, entity and cantonal levels in response to Covid-19, and in other fields. In addition, citizens can ask direct questions through the app, regarding the legal issues they are facing. The attorneys working for Vaša Prava will provide the responses to the citizens' questions and refer the citizens to their nearest Legal Aid Office, in case they need long-term assistance. The citizens who are eligible to receive free legal aid under the laws applicable in Bosnia and Herzegovina will be given priority. The Legal Aid App also provides a map of Legal Aid Offices around Bosnia and Herzegovina, which should enable the users to seek assistance in their local community if necessary. On top of the mobile application all services are also accessible via the website of Vaša Prava BiH: https://pravnapomoc.app/ba

Moreover, the citizens will benefit from previous anonymized responses provided to other users.

The Ambassador of the Federal Republic of Germany in Bosnia and Herzegovina, Ms. Margret Uebber emphasized the benefits of the Legal Aid App: „The uncertain times caused by the Covid-19 pandemic have afflicted the most harm on the most vulnerable populations. From domestic violence to economic insecurity, labor rights violations to social benefits, citizens of Bosnia and Herzegovina are in dire need of legal protection. The Legal Aid App will enable the citizens to seek legal information and guidance on their rights, from the safety of their own home. It will undoubtedly strengthen the legal security and trust in the rule of law in Bosnia and Herzegovina.“

The Legal Aid App is a flexible and sustainable tool which will remain at the disposal of the citizens during the pandemic and beyond. The development of the Legal Aid App was supported by the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH on behalf of the German Federal Foreign Office in cooperation with the NGO Vaša Prava BiH and the IT company Ministry of Programming.