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Staff dialogue

| Lunch with the Management Board? Going

straight to the top to find out more about corporate deci-

sions, ask questions and share ideas? That’s exactly what

happens at ‘A word with ...’ Several times a year one of the

managing directors invites up to ten members of staff to

take part. This highly personal form of in-house communi-

cation is not GIZ’s only instrument for dialogue between

employees and the Management Board. In Eschborn, Bonn

and Berlin, regular events are held for discussion with the

managing directors, and video podcasts provide the work-

force with information on the latest meetings. To make sure

that employees in partner countries also have an opportu-

nity to take part in exchanges with the Management Board,

live video streams are held on certain occasions. This gives

staff members around the world an opportunity to ask any

questions they may have and to make comments.

Providing feedback to managers also strengthens the

dialogue between employees and their line managers. All

managers in Germany and abroad are obliged to organise

this feedback process once a year. Good corporate gover-

nance within GIZ includes more than just the rapid and

direct transfer of information. Whether or not employees

agree with the direction taken by the company also depends

on how they participate. As well as the corporate bodies for

participation, a policy is also in place which stipulates that

a staff representation must be elected in each country –

even in countries where GIZ is not legally obliged to do so.

In cases of conflict, this body can be called in, and com-

municate suggestions and proposals to the country director.

GIZ also conducts a company-wide staff survey at

regular intervals. Other staff surveys are conducted on spe-

cific issues. Based on the results, possible areas for action

are then defined and fed back to countries and units.

Finally, the GIZ intranet provides our staff with a forum for

rapid and direct internal communication and exchange that

includes options for adding comments. Our intranet platform

has won several awards as a result – the most recent

being the German Prize for Online Communication in



// Worldwide

Dialogue with commissioning parties

| How satisfied are our commissioning parties with

our services? How highly do they rate our effectiveness and efficiency? In October 2014 GIZ

completed its third dialogue with commissioning parties. For the first time we also extended

the dialogue to include clients that were not German federal ministries. As part of GIZ’s

quality management measures, this dialogue increases our client focus. Positive aspects

that were emphasised included GIZ’s responsiveness to partners and the broad range

of expertise within the workforce.


// Worldwide

In dialogue with

commissioning parties

‘A word with ...’

Intercultural dialogue

| No one should be surprised that

indigenous peoples wish to have a say in the granting of con-

cessions for the extraction of oil, copper and gold in the areas

where they live. In Peru they have been able to do so since

2011. That year the government passed a law on the consul-

tation of indigenous peoples. The Office of the Public

Defender of Peru, which co-drafted the law, must now also

oversee its implementation. On behalf of Germany’s Federal

Foreign Office, GIZ has been supporting the Office of the

Public Defender of Peru in this since 2012. The indigenous

population are being made aware of their rights, and public

agencies are being monitored in their application of the law.

Twenty-three consultations have been launched, and agree-

ments have already been successfully achieved in nine cases,

for example on the creation of nature conservation zones

and the granting of oil concessions. Furthermore, over 500

representatives of indigenous groups and a similar number

of public officials have received training on the new consul-

tation law. A monitoring system that will enable the Office of

the Public Defender to monitor compliance with the agree-

ments reached will soon be introduced. Since mid-2014 GIZ

has also been advising the Vice Ministry of Interculturality,

under whose auspices the dialogue processes are taking place. 


// Peru


conflict through



Public finance

| There is no magic cure for corruption and

ineffective financial management. But there is a means to

ensure greater transparency – an effective supreme audit insti-

tution. In order to improve the monitoring of the use of tax

and development funds, the National Audit Office of Tanza-

nia (NAOT) asked for assistance. Since 2013, GIZ, with the

support of Germany’s supreme audit institution (the Bundes-

rechnungshof), has been advising this Tanzanian institution

on behalf of the German Federal Ministry for Economic

Cooperation and Development (BMZ). The aim is to raise the

quality and extend the scope of audits, thus contributing to

the greater overall transparency of public budgets. To achieve

this, the project is advising NAOT on various types of audit,

such as economic efficiency audits and accounting audits.

Furthermore, NAOT’s auditors are receiving intensive train-

ing on specific issues such as public contract management and

debt management. NAOT is also developing its in-house

management system so that it can continuously monitor,

assess and improve its own work. Since shortcomings that are

brought to light only have consequences when the supreme

audit institution and parliamentary oversight work in concert,

GIZ is also promoting political dialogue. 


// Tanzania

Preventing corruption and Waste


GIZ Integrated Company Report 2014



Promoting good governance