Digitalisation plays a crucial role in shaping the development of a country or region. In developing and emerging economies, the digital transformation offers the potential to leapfrog traditional stages of development through digital solutions. An example is mobile payments that enable easy access to financial services for previously disadvantaged groups.

But digitalisation also comes with challenges. People first have to learn how to use the new technologies. Digitalisation also has the potential to create situations of conflict in government, society and business. Job markets and skill requirements are changing. According to the World Bank, two thirds of all jobs in developing countries could be lost to automation. There is risk of technologies being misused in new ways.

GIZ implements several projects in which information and communication technologies play an important role. These range from e-learning programmes in Honduras, Albania and Pakistan to a networked indigenous university in Bolivia, from digital start-up support and app development in Nigeria, Kenya, Tunisia and Yemen to digital financial services in Ghana, Jordan and Mozambique.

The digital transformation is also changing methods in development cooperation. The digitalisation of internal processes enhances efficiency, increases transparency and improves communication. In order to promote the development, GIZ networks with incubators that expedite the transfer of know-how in companies, with private businesses, consultancy firms and research institutions.