Improving public services in Peru

Context

The country’s social and political situation is marked by social inequality and discontent, as well as by political tensions. Access to public services remains limited, in particular for the population living in remote areas and for marginalised groups, among whom the poverty rate is the highest. Seven out of 10 Peruvians are poor or are among the vulnerable population.

Many Peruvians are dissatisfied with the delivery of public services and demand better access to basic services, such as health care and education. Delivery of public goods, services and Government processes, especially by sub-national governments, are not effective enough. This observation is confirmed by the Organisation for Economic Co-operation and Development (OECD).

The highly centralised Government and administration, alongside the institutional weakness of regional and municipal administration, result in less transparent, efficient and citizen-oriented regional administration.

Objective

As recommended by the OECD, the sub-national governments have improved institutional conditions for public services so that they are accessible to the population.

Approach

The project advises the Presidency of the Council of Ministers (Presidencia del Consejo de Ministros, PCM) on the following topics:

1. Promoting the development and application of instruments for better regulatory quality at regional and municipal level
2. Developing technical formats for national and sub-national governments that improve the quality of public services and are adapted to the needs of sub-national administrations
3. Advising sub-national governments on citizen participation and thus improving the quality of services

The project incorporates an approach that aims to prevent gender discrimination and takes interculturality into account in accordance with OECD recommendations.

Last update: May 2024